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Originally Posted by bjaber
Road hazard issues were not covered (so they told me).
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The Goodyear warranty for EMT (runflat tires) only includes a special 1 year or first 2/32nds treadwear, whichever occurs first, road hazard coverage - repair or replace tire for free at any Goodyear-authorized retailer. I took mine in with a huge bolt in the center of the tread to a Just Tires shop (a Goodyear retailer) and they fixed and rebalanced it for free. Not everyone knows about this special paragraph in the Goodyear warranty. Again, it is for the EMT tires only, not any other Goodyear model. The warranty card should have been delivered with your car. Mine wasn't, but a friend was good enough to fax it to me. I needed to talk to the store manager on the phone before I got there so he and I would be on the same wavelength regarding the coverage - his assistant manager knew nothing about it when I showed up the day before.
BTW, the GM warranty on the car covers tires but NOT road hazards, thus the possible misinformation from GM customer service.