We all post the negative experiences with dealers, and there are many, but for a change, in case anyone is looking for a dealer with a good service department, let me know (per the forum rules, can't post names of non-supporting vendors here). The service manager was Bill Hanlan, but everyone there was super nice. Had a nice loaner car (clean Impala with 6,000 miles -- they are a Chevy dealer, after all) for the overnight it took to do the work.
In addition to cleaning up the work "done" by another dealer (you may remember my column lock recall post), they replaced a faulty oil sensor and air check valve (requiring removal of the intake manifold). All done under the GMPP warranty, no fuss, no muss, the car was absolutely properly repaired. Even the radio station was still the same, and the volume wasn't cranked up, which, as you know, isn't always the case when you pick up the car.
In addition, they troubleshot some codes, and checked all the fluids (diff, tranny, cooling, etc.), and actually told me
nothing more was required, which was the right answer, since all those fluids had been changed about 30,000 miles ago. Two weeks ago, another dealer (I believe we now call them stealerships here) had told me that I needed a "brake system flush," a "differential flush," a "radiator flush," and a "transmission flush," each for about $140 x 4 = $560 worth of "flushing."
Again, it's nice to have a positive dealer experience for a change, and to share it with you all. Give them a try, and the roads to get there are Corvette heaven.
If you have a Z06 or Corvette in the New York Westchester area and need a dealer, this is a good dealer.
Oh, the pictures -- took these on the way home tonight:
Yes, the car has snow tires on it, it's a convertible, and it drives just fine, and handles very well in the snow:
Merry Christmas, everyone!
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