Sorry you have such a vendetta against car salesmen. I guess that means you don't think much of me, either, since I chose to be one. Personally, I can't stand people that stereotype!
The problem is that the majority of these clowns deserve the reputation of underachieving moron, masquerading as a sales professional. Most folks buying these cars have not developed the means to do so by being slackers. To be taken for granted or to be treated to a display of product ignorance simply reinforces the stereotype you object to. I wouldn't give these clowns the time of day.
It's also reassuring to hear about the salesman that knows his/her product, values the customer and demonstrates a level of professionalism which will result in repeat customers. Sadly, this is all too rare.
You should have said "Yes sir your are right, that is why I am driving a new Z06 today and you are selling cars"
I can't stand stupid salesmen! Reminds me of the time I was in a Jaguar dealership and the salesman was trying to convince me that the XJR on the showroom floor was twin supercharged since it said "Supercharged" on each valve cover. I asked him to identify each supercharger and he didn't have a clue.
Sorry, I think I confused you a bit. The guy who raised his voice at me was the finance guy. I wasn't adding all the extra stuff that he was offering - actually none of it - and that made him mad since he gets commission from it. He said I needed extra protection for "that kind of car" and that's when he called me a "gambling man".
The salesperson I dealt with was actually the Sales Manager. He was 100% cool with me. I got there late in the evening and he offered to make a run for food more than once. The other person I thought was great was the store owner.
Third delivery you have had their? What brought you back?
I went back for a several reasons. The first two Vettes I purchased at Cable Dahmer were handled by a different salesman, who was no star but much better than the latest experience. Also those two cars were positioned in front of the showroom floor, and out of the way of traffic.
Secondly since the purchase of the 2001 and '02 I had purchased and taken delivery of a new BMW and a new Acura. Those deliveries were conducted in a dedicated garage bay, and every function and feature of these cars was explained at length. So before the BMW and Acura I had no idea how bad Cable Dahmer had actually been for the '01 and '02.
Lastly I had been trying to buy a C6 Z06 since 2006 and local dealers had been either deceptive or unable to deliver. I was desperate and went to Cable Dahmer as a last resort.
The salesman at Cable Dahmer is not alone in responsibility for the terrible delivery. The owner, and sales manager must take responsibility for not providing a dedicated delivery area, and also proper training of the salesman.
If you ever have purchased a BMW or Acura you will know the huge difference in customer service.
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2007 Z06. Red with Red/Ebony. 2LZ. Polished wheels.
Next time talk to John Roberts at Roberts auto plaza in Platte City. One of the nicest guys you'll ever meet. He drove my Z personally off the truck and into the prep and clean up area just so there was no chance of anyone messing anything up.
Paperwork took about 5 minutes.
Took it in last week and had the oil changed at 1000 miles. They had paper on the seats, the floor, everywhere just to make sure no one fot anything on or in the car. He stood out there and visited with me while they did the oil change. I was in and out in about 15 minutes.
Great guy and although he only had an allocation of one this year, he really likes the new Z.
Mike
I live north of the river so Platte City isn't too far but I would be concerned that with only one Z06 a yr they wouldn't be very knowledgeable of them.
I bought my last 3 Corvettes, not only from that dealership, but from the salesman too. I wasn't treated even remotely how you were. I'll make sure they hear from me tomorrow.
Btw, a couple others on this board have purchased their cars from the same dealership and salesman. This just isn't right.
Sorry you had such a bad experience. It should have been a very pleasant one for you.
Gary called me a couple of days ago. There is too much to talk about this incident that would take me a long time to type. If you want further private message me with phone number or I'll give you mine. Ron
I Purchased my z up here in Omaha at ***edit****Chevrolet. Maybe next time you sould take the drive up here and check them out. Everyone bent over backwards for me. All my frineds also purchase their cars from them and always have a great experience.
Since you work for this dealership and they are not a site vendor, please do not let me see any further promotion from you of the dealership!
(it's not nice to pretend you're just a satisfied customer when you are an employee. This type of 'dishonesty' is the exact type of thing that the guys were referring to when they bitched about some car salesman. Big credibility issue, I'd say...)
Sorry you have such a vendetta against car salesmen. I guess that means you don't think much of me, either, since I chose to be one. Personally, I can't stand people that stereotype! I think that there are inexperienced people in all professions. I've had bad advice from financial advisors. Bad advice from doctors. Definitely bad advice from lawyers. Doesn't mean that they are all bad! Good people do the right things for others and their clients. I've made many lasting friendships over the years through my work. And I've done well enough in this profession to own my own Z, as well as several other vehicles, nice home on the water, boat, and to pay for a graduate degree. And to have an opinion like yours aired on an automotive enthusiast forum doesn't quite compute. There are always two sides to every story. The fact that the original cast in this thread was chastised by one and lauded by others would suggest that perhaps we're not getting a totally objective account.Chill, brother, chill!
Ok lets analyze a salesman's typical job requirements. Their goal is to make as much money off the customer as possible. Case and point, if an uneducated consumer came in wanting to pay MSRP for a basic vehicle, how many salesmen would stop him? Salesmen are jackals and make a living off deceptive practices. And don't give me the 'one-off' pious salesmen. The majority want to rob you, while your examples of other professions are the few bad apples. I approach salesmen just as I would approach any other business deal - they are NOT my friend and they are NOT looking for my best interests.
I'd be glad to relay at least 3 stories about bait&switch methods that I have had to deal with myself. You mentioned how well you are doing.. I wonder if you'd be honest enough to say that some customers may have overpaid what they should have. I make a living as an engineer which requires ethical training and accountability. What ethics class did you certify in as a salesman?
I'm all ears.
Michael
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Mike 01 Z06
::Gutted pup cats, cutouts, zip-tie mod SAE Numbers: 353.2 HP & 344.9 Torque
::Kooks headers, xpipe, G1 cam, underdrive pulley, double roller timing chain 406 RWHP /401 RWTQ
::Recent adds: HID's and seat bolster mod - best 0 cents I ever spent. B&M Ripper - One tough mofo to shift.
::Mod bug: HUD INSTALLED!! (the most terrifying install ever - bar none)
I purchased my 2006 C6 Z06 form Steve Thompson of the Ken Thompson Group, Classic Chevrolet in Grapevine, Texas. Pre ordered it in May of 2005 and it was delivered in Alaska on May 13, 2006. Every thing was perfect. Honest, straight forward, very knowledgeable, kept me informed (no small task 3000 miles away and three time zones)! He is still active in making sure I am satisfied. Also all this for exactly MSRP! I'll purchase every new car I ever buy from him.
1. You don't realize the irony of your "salesmen are jackals" statement. If you don't think customers lie, cheat, and try to pull the wool over the eyes of the salesperson; you're sadly, sadly mistaken. There's an old sentiment in the car biz.. 'Buyers are liars'. So I'd say it's a pretty fair trade off as far as I'm concerned.
2. Please show me a company that doesn't use bait & switch tactics when advertising. I can't remember the last time I went to any electronics store, furniture store, carpet store, cell phone provider, clothing store, where I walked out with what was advertised. It's always a case of "oh those just sold out, but I have these over here!"
Guess what? ANY company's goal is to make as much money on the customer as possible. That's called capitalism, if you don't agree with it I'm sure there's an out-reach program you can whine to. Do you not think you overpaid for those clothes on your back, the tv in your living room, the tools you use as an engineer? Certainly those companies didn't charge you exactly what it cost them to make, did they?
I'm all ears.
Alex
Quote:
Originally Posted by djstylze
Ok lets analyze a salesman's typical job requirements. Their goal is to make as much money off the customer as possible. Case and point, if an uneducated consumer came in wanting to pay MSRP for a basic vehicle, how many salesmen would stop him? Salesmen are jackals and make a living off deceptive practices. And don't give me the 'one-off' pious salesmen. The majority want to rob you, while your examples of other professions are the few bad apples. I approach salesmen just as I would approach any other business deal - they are NOT my friend and they are NOT looking for my best interests.
I'd be glad to relay at least 3 stories about bait&switch methods that I have had to deal with myself. You mentioned how well you are doing.. I wonder if you'd be honest enough to say that some customers may have overpaid what they should have. I make a living as an engineer which requires ethical training and accountability. What ethics class did you certify in as a salesman?
1. You acknowledge that car salesmen are lairs and cheats.
2. You acknolwedge that dealerships use bait&switch tactics.
3. You acknolwedge people overpay what they should for vehicles.
ANYWAYS, lets not get too emotional here. Car dealers are one of the few businesses in America that the average customer has to barter his deal. You other examples are comparing apples and oranges.
A salesperson who knows their product, treats their customer with respect, values ongoing cutomer relationships and negotiates a fair selling price in the end deserves some measure of cutomer loyalty by way of repeat business.
A salesperson who fails to recognize these simple facts will be rewarded accordingly.
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