Z06Vette.com - Corvette Z06 Forum - Be careful ordering tires online from Tires.com

Ianz06 · 08-01-2003, 03:18 PM

I ordered 2 x 295/zr18 for the Vette and they delivered 2 left side rear tires instead of a left and a right side.

When i called them they said i had selected 2 left rears, but on the web site, i was not offered any direction option.

They disputed this fact and said they would not pay for shipping the wrong tire back!

I checked the website and no direction was offered!!!!

This why i dont like ordering online but did so to benefit the forum and now i get sh*t on by the vendor.

I will deal with this on Monday, but i think this is very unprofessional.

:bmad:

wallyman424 · 08-01-2003, 03:20 PM

*cough* tirerack.com *cough*

Zrod · 08-01-2003, 03:23 PM

that sucks

**RC45** · 08-01-2003, 03:33 PM

What brand of tires?

Ianz06 · 08-01-2003, 03:58 PM

BF Goodridge KD Gforce $340 each.

I did try tirerack.com but the BF Goodridge did not appear on the website, and if you dont order from the website, z06vette.com does NOT get credit.

N4C5S · 08-01-2003, 04:06 PM

Ian, thanks for thinking of us.

Thats odd that they would do this. Did you speak to Todd? He may have a little more influence in a situation like this....

Try sending him a PM and I bet you can get this resolved to your satisfaction....if not, PM me....

JC

Ianz06 · 08-01-2003, 04:15 PM

Thanks

JoeS · 08-01-2003, 04:18 PM

Sounds like you got $crewed!

N4C5S · 08-01-2003, 04:24 PM

I looked into it and there is a left and right option, however, it is not very noticible, they have 2 buttons....One for left and one for right....

Tough call....how much is the shipping?

JC

emf · 08-01-2003, 04:35 PM

Quote:

Originally posted by N4C5S
I looked into it and there is a left and right option, however, it is not very noticible, they have 2 buttons....One for left and one for right....

It's in the part number / sizing info, too . . .
295/35ZR18 99Y LFT
295/35ZR18 99Y RT

IT L GO · 08-01-2003, 04:45 PM

So much for common sense, they should have picked up the phone and verified that you wanted two lefts. Reminds of the time my buddy and I went to a restaurant and I ordered two coffee's. The waitress brings me two coffees and turned to my buddy and asked him what he wanted. "Give me a Break"

Ianz06 · 08-01-2003, 04:45 PM

I did not see it in any of the screen i used.

Ianz06 · 08-01-2003, 04:54 PM

Here is what i did:

Click on tires.com
then tires
then 2003 chevrolet go
then z06/c5 go
then 295/35 - 18 in the optional factory tire size
the select the $340 tires and checkout
then change the qty to 2
then go to shipping options

In doing this i only now see the RT on the end of the very long alphanumeric description, but this was never an option using this method, and because they have a poor website i should not be penalised for this.

**Kens06** · 08-01-2003, 04:56 PM

I wondered why they had two screens for the same tire! I also like the default quantity of 4!! I never noticed the LFT and RT in the part number.
Very crappy website design.
A simple e-mail or phone call before shipping a same side pair of asymetrical tires was warranted no matter what! Just good business practice.

Ken

N4C5S · 08-01-2003, 04:58 PM

Gotta love this little guy:

JC