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Old 10-22-2003, 08:51 AM   #1 (permalink)
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Join Date: May 2002
Location: Westport, MA.
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Purchase a supercharger and receive 10% off your next purchase!

That's right! Besides being able to take advantage of our deeply discounted supercharger prices you'll also be able to save 10% on your next purchase*. It can be used for gauges, a supercharger pulley upgrade, new exhaust or possibly some suspension mods. This offer is good for all kits ordered between October 22nd and November 15th. Just e-mail us to receive the current supercharger sale price list for your vehicle.

*10% off does not apply to motors, heads and head/cam packages, transmissions and some sale products.

Have a good day,
Tom
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Old 10-26-2003, 12:14 PM   #2 (permalink)
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Edit.........Take this in private........

JC
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Old 10-26-2003, 01:03 PM   #3 (permalink)
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really?
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Old 10-27-2003, 06:02 AM   #4 (permalink)
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Clearly posted in many places on our website - Cancellations for non-stock or special order items (superchargers, 12 bolts, wheels, and motors for example) are subject to a 10% processing fee.
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Old 10-27-2003, 02:28 PM   #5 (permalink)
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Besides having to cover that employee's wages we also have to pay the credit card company for each transaction that is done (charge and credit). They get paid very well for what they do so as with all other business expenses, it gets passed along to the consumer.

Take care,
Tom
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Old 10-29-2003, 12:29 AM   #6 (permalink)
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Edit......

PRIVATE
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Old 10-29-2003, 06:22 AM   #7 (permalink)
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I really don't have to give you a run down of all of the company's expenses. You knew what the policy was when you ordered and you knew what the policy was when you canceled. That information isn't listed just to take up space. It really wouldn't matter if both transactions only cost us $5. We charge a 10% processing fee for the cancellation. It's that simple. If your a business owner and aware of the credit card expenses you'll know how it is. I'll feed you just a little info and let you know that your transaction cost over $300. to process.

As for the pod, I have no way to look into this. We process millions of dollars of orders per year so nobody here is going to remember one pod, especially if you didn't order under the name "Turbo666". I don't think you sign your checks that way.

btw- thank you for breakfast.
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Old 10-29-2003, 08:07 PM   #8 (permalink)
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Brutal. Its a legitimate gripe.

Guess thats it.

Nice doing business with ya Tom, .
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