Radio/NAV won't turn on with push button - Z06Vette.com - Corvette Z06 Forum
Z06Vette.com Z06Vette.com
Go Back   Z06Vette.com - Corvette Z06 Forum > C6 Z06 Specific Topics > C6 Z06 - Grandstand
Z06vette.com is the premier Chevrolet Corvette Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Display Modes
Old 01-17-2013, 09:27 AM   #1 (permalink)
Junior Member
 
nfran2's Avatar
 
Join Date: May 2009
Location: Windermere, FL
Posts: 38
Radio/NAV won't turn on with push button

My 09 ZO6 has radio/NAV system. Lately, it doesn't want to turn on with the push button on the radio but will begin to function properly when I eject the CD and reinstall it. It plays fine and NAV works once it's powered up. It has had the new software update done at the dealer so far. Any suggestions?
__________________
Pls read Rules of the Road re: Sigs
nfran2 is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 01-18-2013, 07:35 PM   #2 (permalink)
Chevy Rep
 
Chevy Cust Svc's Avatar
 
Join Date: Jun 2010
Location: Michigan
Posts: 60
Re: Radio/NAV won't turn on with push button

nfran2,

Have you had your dealership diagnose your audio system again since they performed the software update?

Evan, Chevrolet Customer Service
Chevy Cust Svc is offline   Reply With Quote
Old 01-19-2013, 04:06 AM   #3 (permalink)
Junior Member
 
nfran2's Avatar
 
Join Date: May 2009
Location: Windermere, FL
Posts: 38
Re: Radio/NAV won't turn on with push button

Quote:
Originally Posted by Chevy Cust Svc View Post
nfran2,

Have you had your dealership diagnose your audio system again since they performed the software update?

Evan, Chevrolet Customer Service
I did take it back and the dealership replaced my original unit with a remanufactured unit from GM. It's as crazy as the original one. I can't turn the radio on unless I open the door, pull the CD out and reinsert it, then I can work the radio. The screen which has 4 selectable colors, changes to whatever color it likes. The Heads up display was even changing its mode from street to track. They're ordering another unit for me as we speak.
__________________
Pls read Rules of the Road re: Sigs
nfran2 is offline   Reply With Quote
Old 01-21-2013, 12:45 PM   #4 (permalink)
Chevy Rep
 
Chevy Cust Svc's Avatar
 
Join Date: Jun 2010
Location: Michigan
Posts: 60
Re: Radio/NAV won't turn on with push button

nfran2,

Keep me updated on what you hear from your dealership and how the new unit works?

Evan, Chevrolet Customer Service
Chevy Cust Svc is offline   Reply With Quote
Old 01-22-2013, 04:19 PM   #5 (permalink)
Junior Member
 
nfran2's Avatar
 
Join Date: May 2009
Location: Windermere, FL
Posts: 38
Re: Radio/NAV won't turn on with push button

Quote:
Originally Posted by Chevy Cust Svc View Post
nfran2,

Keep me updated on what you hear from your dealership and how the new unit works?

Evan, Chevrolet Customer Service

When I talked to the tech at the dealership, he told me the replacement unit was a remanufactured unit not new. He said there wasn't a choice when he ordered the radio. Is there some reason other than cost that I can't get a new replacement unit instead of a reman unit? After all, when I bought my car brand new, I did pay dearly and extra for the Nav system.
__________________
Pls read Rules of the Road re: Sigs
nfran2 is offline   Reply With Quote
Old 01-23-2013, 06:29 AM   #6 (permalink)
Chevy Rep
 
Chevy Cust Svc's Avatar
 
Join Date: Jun 2010
Location: Michigan
Posts: 60
Re: Radio/NAV won't turn on with push button

nfran2,

There are some parts or service parts that are exclusively designated for assembly. It is through this process that these service parts can be obtained more easily, with the same quality of a new part or service part, and in less time, providing a better service to our customers as well as a competitive price.

Remanufactured parts are manufactured in a process which includes the disassembling, inspection, cleaning, software updating, and replacement of parts, as it may correspond, testing and reassembling, complying with the requirements approved by GM for parts or service parts.

I hope this helped explain.

Evan, Chevrolet Customer Service
Chevy Cust Svc is offline   Reply With Quote
Old 01-23-2013, 06:46 AM   #7 (permalink)
Moderator
 
itsaz's Avatar
 
Join Date: Aug 2004
Location: Wichita Falls, TX
Posts: 2,154
Lifetime Premium Member
Re: Radio/NAV won't turn on with push button

Evan, please don't take this as directed towards you because it's not. Perhaps you could explain to the powers that be at GM that the part supplied to nfran2 in no way lived up to "same quality of a new part or service part, and in less time, providing a better service to our customers" in that it did not work, took longer since it had to be replaced a second time, cost more in the long run and certainly didn't enhance the customer's opinion of GM's products or services.

No matter what you were told, I'm certain the decision to use remanufactured parts in situations like this was left up to the bean counters and not the people who depend on repeat customers.

Again, we appreciate you being here and offering your services.
itsaz is offline   Reply With Quote
Old 01-28-2013, 01:08 PM   #8 (permalink)
Junior Member
 
nfran2's Avatar
 
Join Date: May 2009
Location: Windermere, FL
Posts: 38
Re: Radio/NAV won't turn on with push button

Quote:
Originally Posted by itsaz View Post
Evan, please don't take this as directed towards you because it's not. Perhaps you could explain to the powers that be at GM that the part supplied to nfran2 in no way lived up to "same quality of a new part or service part, and in less time, providing a better service to our customers" in that it did not work, took longer since it had to be replaced a second time, cost more in the long run and certainly didn't enhance the customer's opinion of GM's products or services.

No matter what you were told, I'm certain the decision to use remanufactured parts in situations like this was left up to the bean counters and not the people who depend on repeat customers.

Again, we appreciate you being here and offering your services.

itsaz, I'm going to be diplomatic on this go around until I get jerked around enough by the dealership but you stated the underlaying problem very well. I'm sure if it were up to the techs, they would prefer a brand new part or replacement and only having to do a job once, not multiple times.
I too appreciate the fact the we do have a GM rep on board here who's doing an outstanding job cutting thru the "red tape" and getting answers to us. Granted, may not be what we want to hear but none the less, it's an answer for now.
__________________
Pls read Rules of the Road re: Sigs

Last edited by nfran2; 01-28-2013 at 01:09 PM. Reason: addition
nfran2 is offline   Reply With Quote
Sponsored Links
Advertisement
 
Reply

  Z06Vette.com - Corvette Z06 Forum > C6 Z06 Specific Topics > C6 Z06 - Grandstand


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
"AUX" button on my stock radio. V2lude C5 Z06 - Grandstand 19 01-22-2013 09:26 AM
Alarm System/ Push Button Start Wes1927 C6 Z06 - Grandstand 0 06-27-2006 10:57 PM
Push button Start C5 1brich C5 Z06 - Pit Road 15 03-17-2006 11:03 AM
Push button Start in C5 ds760 C5 Z06 - Pit Road 12 09-12-2005 10:15 AM
Radio on/off button stopped working thx2.net C5 Z06 - Grandstand 1 08-09-2002 08:58 PM

» Log in
User Name:

Password:

Not a member yet?
Register Now!

» Insurance
» Latest Auto News
2015 Volvo XC90 Can Keep You From Being T-Boned
Volvo’s new XC90 will be able to park itself or help its driver
2015 Dodge Dart Earns NHTSA Five-Star Safety Rating
The 2015 Dodge Dart has earned the highest safety rating from the
2015 Honda CR-V to Arrive in September With CVT
You can expect the 2015 Honda CR-V to arrive dealerships this
» New Car Reviews
2014 Nissan Juke NISMO RS Review
Because the Regular Juke is Too Ordinary
2014 Honda Civic Si Coupe Review
More style. Better handling.
2014 Hyundai Elantra GT Review
Hyundai’s Humble Hatch
2014 Kia Forte5 Review
Value-Packed and Powerful
2014 Aston Martin Vanquish Volante Review
It makes glorious noises...
» Featured Product
» Wheel & Tire Center

Powered by vBadvanced CMPS v3.2.2

All times are GMT -7. The time now is 06:23 AM.


Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.3.2