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Old 04-11-2008, 07:06 AM   #1 (permalink)
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Warranty void or warranty BS?

I've got a stock C6 Z06. Under warranty 2,313 miles on it. I was talking to a local guy in another C6 stock 08 corvette at the drag strip last night and he told me the dealership he works for will VOID any warranty work if they know your car has been to any type of track, drags etc. That this snoop dog he works for looks for rubber in fender wells and other things I couldn't believe it and let the guy know he how I felt. Hope I didn't shake him up. Then I told him I guess you Voided your warranty drag racing here in a NHRA sactioned drag strip? I guess we aren't supposed to ever excellerate, dare to burn out, or spin our tires, and how dare us to ever track cars in a safe controlled environment. If you have a warranty issue this delaerships creep will find out if you ever Red lined the car (so what), changed the PCM from stock to whatever and back. That all comes first instead of fixing the car if you bring it under warranty for anything mechanical, it's gotta be from racing the car. Drivers abuse. Then he said it's because the dealership pays for it, What BS-GM pays for it.

What if a guy buys a used Z06 or truck under warranty and drives it like like a granny then takes it in and finds out there is some rubber found in the fender wells, Warranty Voided ?????? I couldn't believe it, I won't expess my feelings about this type of CS behavior it's non American IF even TRUE. I find it hard to be true. Why was this guy racing his 08 there, to void his warranty? Any comments welcome.
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Old 04-11-2008, 07:42 AM   #2 (permalink)
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Re: Warranty void or warranty BS?

Drag racing will not void your vehicle's warranty, but if the car has rubber all over the mufflers and the clutch is worn out and glazed and the pressure plate and flywheel are blued from overheating and you have a busted halfshaft, then the dealer is going to probably deny warranty coverage on those components, with the manufacturer's backing. GM, Lexus, same deal. However in the same scenario you also have a bad A/C compressor the dealer/manufacturer would cover the compressor replacement under warranty. See how that works????
Either this guy misrepresented GM's warranty policy or you misunderstood what he was trying to tell you.
As a new GM vehicle buyer I am a stakeholder in GM and am happy to see them protect their interests. Their warranty policy is completely reasonable.

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Old 04-11-2008, 08:30 AM   #3 (permalink)
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Re: Warranty void or warranty BS?

the video that came with my car showed it on the track.. and recommended adding a quart of oil when you track it.

i think they would have blown their own defense.
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Old 04-11-2008, 10:10 AM   #4 (permalink)
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Re: Warranty void or warranty BS?

Really...why would they advertise it as a car you can take to the racetrack directly from the showroom....
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Old 04-11-2008, 12:01 PM   #5 (permalink)
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Re: Warranty void or warranty BS?

Quote:
Originally Posted by ST1100 View Post
Drag racing will not void your vehicle's warranty, but if the car has rubber all over the mufflers and the clutch is worn out and glazed and the pressure plate and flywheel are blued from overheating and you have a busted halfshaft, then the dealer is going to probably deny warranty coverage on those components, with the manufacturer's backing. GM, Lexus, same deal. However in the same scenario you also have a bad A/C compressor the dealer/manufacturer would cover the compressor replacement under warranty. See how that works????
Either this guy misrepresented GM's warranty policy or you misunderstood what he was trying to tell you.
As a new GM vehicle buyer I am a stakeholder in GM and am happy to see them protect their interests. Their warranty policy is completely reasonable.

Jim

Jim:

They have corvette Club events/races at the NCM in Bowling Green each year for the C5-C6 Clubs nationally? I told that yo-yo that too. He tried to make it sound like his service dept. manager was out to bust anyone with rubber in their fender wells. That's after downloading the hard drive to check for RPM limiter over revs, after market tunes etc. Which I found BS. If I run into a creep like that I see the owner of the dealership.

I agree with you Jim. I've had 2 C5 Z06's and this lone C6 Z06. It's the only one that has the clutch issue. Not worried but amazed at this guys BS. No in response to your question, I was reading this guy loud and clear. He did cool his jets when I asked why are you voiding your warranty your racing tonight also according to your service manager right? He then back tracked fast. He even parked his car after a miserable disgusting low 14's run. He blamed the tranny so I teased him, take it back the the dealer it's under warranty. He didn't catch me dry sump humor.

My 02 Z06 was tracked by myself and the guy who bought the car in 04 and he renewed the clutch & assy. parts,brakes, rotors and calipers replaced under GM warranty with only 5K miles on it. No one asked him a thing. I know he was racing it because I sold it with my drag radials and less then 1K miles on it. He drove the car to races in N/Cal after buying. GM backed him up 100%.

As far as I know the only person who would not cover my car stock as it is out at the track is State Farm if I hit a wall. I understand their position.
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Old 04-11-2008, 01:09 PM   #6 (permalink)
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Re: Warranty void or warranty BS?

Per the pamphlet entitled "WARRANTY AND OWNER ASSISTANCE INFORMATION"...

Page 7-9, under "What Is Not Covered"...

"Misuse of the vehicle such as driving over curbs, racing, or other competition. Proper use of the vehicle is discussed in the owner manual."
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Old 04-11-2008, 01:12 PM   #7 (permalink)
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Re: Warranty void or warranty BS?

Quote:
Originally Posted by No Doubt View Post
Per the pamphlet entitled "WARRANTY AND OWNER ASSISTANCE INFORMATION"...

Page 7-9, under "What Is Not Covered"...

"Misuse of the vehicle such as driving over curbs, racing, or other competition. Proper use of the vehicle is discussed in the owner manual."
I've seen warranty claims, both extended and factory, denied for this.
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Old 04-11-2008, 02:08 PM   #8 (permalink)
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Re: Warranty void or warranty BS?

Quote:
Originally Posted by No Doubt View Post
Per the pamphlet entitled "WARRANTY AND OWNER ASSISTANCE INFORMATION"...

Page 7-9, under "What Is Not Covered"...

"Misuse of the vehicle such as driving over curbs, racing, or other competition. Proper use of the vehicle is discussed in the owner manual."
If they go by the owners manual and we dare use Comp.Mode I guess that voids the warranty? What about all the Z06's that have had numerous clutches, pressure plates, changed under warranty? My 02 Z06 had it's clutch changed and renewal of the pressure plate at 300 miles. The pressure plate was blue. No problems. I always drive in Comp. mode too.
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Old 04-11-2008, 02:14 PM   #9 (permalink)
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Re: Warranty void or warranty BS?

Every dealer is different on this issue. Some are mod friendly, others are not.
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Old 04-11-2008, 04:53 PM   #10 (permalink)
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Re: Warranty void or warranty BS?

if that's the case...why is there a competition mode that GM provided? I think it's a bunch of B.S.
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Old 04-12-2008, 01:31 AM   #11 (permalink)
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Re: Warranty void or warranty BS?

You don't have to be competing in order to use competition mode (if that were not already obvious).

As far as the video: what video? The C6 Z06 does not come with the same video the C5 Z06 did. Take a guess as to why they quit including them....

I find it hard to fathom anyone here is naieve enough to believe what a marketing video says vs. what the owners manual and/or warranty supplement says. One can show all the marketing hype they want in their defense, including that video, but in the end the written word is what counts. My '02 Z06 came with the video referenced and if you recall it said in a text overlay "See owners manual for warranty considerations" at one point. Guess what the video was discussing when that was shown...

It's been said before, it often comes down to the individual dealer and ones relationship with them. However, if GM found out one were competing they could deny warranty coverage for any failure deemed a result of said competition.

Last edited by No Doubt : 04-12-2008 at 01:49 AM.
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Old 04-12-2008, 08:08 AM   #12 (permalink)
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Re: Warranty void or warranty BS?

My car is stock. I use drag radials that's it on the strip. In order to run the car in a safe invironment I take it to the track 5 miles away. I don't speed around the freeway or streets. Why should get tagged for what used to be an exibition of speed now is called reckless driving.

I'm going to take the car over to a dealership possibly today or early next week if the weather holds. I'm feeling pretty sure it's like my 02 Z06, the pressure plate. Under load such as a burn out pre staging the pedal goes to the floor. And also while approaching 7000 RPM. I'm stretched for time right now because I have a possible JLOTS in So/Cal with Camp Pendleton in June and don't want a call up next week and have the car left at a dealership for my wife to pick up. That won't happen.
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Old 04-12-2008, 12:22 PM   #13 (permalink)
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Re: Warranty void or warranty BS?

Let me give you the best advice anyone could give you about your car's warranty. Rather than asking questions about it on the internet to people who don't write the warranty, how about trying something novel - ask the company who writes the warranty - GM.

There opinion is the only one that counts.
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Old 04-12-2008, 12:30 PM   #14 (permalink)
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Re: Warranty void or warranty BS?

Quote:
Originally Posted by No Doubt View Post
You don't have to be competing in order to use competition mode (if that were not already obvious).

As far as the video: what video? The C6 Z06 does not come with the same video the C5 Z06 did. Take a guess as to why they quit including them....

I find it hard to fathom anyone here is naieve enough to believe what a marketing video says vs. what the owners manual and/or warranty supplement says. One can show all the marketing hype they want in their defense, including that video, but in the end the written word is what counts. My '02 Z06 came with the video referenced and if you recall it said in a text overlay "See owners manual for warranty considerations" at one point. Guess what the video was discussing when that was shown...

It's been said before, it often comes down to the individual dealer and ones relationship with them. However, if GM found out one were competing they could deny warranty coverage for any failure deemed a result of said competition.
My 06 Z06 came with a clear sealed hard back cover with the cars marketing brochures and CD. Someone mentioned what video well that must it. It's a CD now. I haven't cracked it open because it's worth more sealed. I did look at my C5 Z06 video when I got it and it showed a new 2002 Z06 racing and if I recall mentioned adding an extra qrt. for road racing (wet sumps).

I've been changing my clutch reservoirs fluid out all morning. Was a dark tea then has gotten lighter now to clear. I did 4 rounds of 70 pumps each on the clutch pedal. Also noted was moisture, a killer in hydraulic sytems of any kind. My rubber boot attached to the reservoirs cap kept getting drop size areas of moisture on it after each round. My mini baster (35 mg) was pulling air water the first two change outs from the reservoir. Now my reservior fluid is clear (at min. mark as per O/M) and my little baster wasn't pulling any bubbles which had to be water earlie. Of course then pulling air once I hit bottom. Last pull, clear,no bubbles in mini baster tube. I'll keep doing this after each drive now until I'm satisfied it may have been water.

My car has 2,313 miles on it. Sat on the lift since January through the coldest months. In any case I'm still going to look around for a GM dealership that has a car guy or gal as a service manager, not some dipstick. There are still some cool car people left out there, just fewer around. I'll find a good place to get future warranty work done.
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Old 04-12-2008, 12:36 PM   #15 (permalink)
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Re: Warranty void or warranty BS?

Quote:
Originally Posted by SMFCPACFP View Post
Let me give you the best advice anyone could give you about your car's warranty. Rather than asking questions about it on the internet to people who don't write the warranty, how about trying something novel - ask the company who writes the warranty - GM.

There opinion is the only one that counts.
Thanks, have any addresses or contacts that will respond back to me? PM me and I'll keep the info OPSEC and off the internet.
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