Picked up a screw in the right rear. The tire pressure monitor shows 32 psi for each tire except the right rear which it shows 26 psi.
Questions for those of you who have ever had an issue like this when the tires are still under the 1-year factory warranty:
1) How did you get the tire fixed? (i.e. where did you take it?...dealer or Goodyear shop?)
2) Did it cost you anything? A "deductable"?. The screw is not in the sidewall... it's on the flat part of the tread, but close to the sidewall (but still not in it).
I'm pretty sure the tire is "repairable" (are run-flat EMT tires "repairable"? Or do you have to just replace it?... I hope not!)
My 06Z06 was delivered with a screw in the tire. The dealer wanted to charge me $550 to replace it. We contacted the sales person at Sanford (not where we took delivery) snd she arranged for us to have it replaced by a Goodyear dealer. Goodyears warranty should cover it but probably on a percentage of use formula.
I just had this happen last week. It went to 20psi. I took the tire off (left rear) and took it to a certified goodyear runflat shop. They are the only ones that can work with the size and type of tire. It cost $27 to patch/balance.
My dealer does not have the right equipment to work with the large tires. Good luck.
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Goodyear said it wasn't covered under the factory warranty (which only covers defects, flaws, and treadwear... but no road hazard issues).
I got it fixed today at a local Goodyear store. And they reset the RTPM (remote tire pressure monitor) on all four corners (which is a fascinating process, I might add!).
Taking the tire along might not be enough as they are required to replace the RTPM and then you have "re-learn" it to the car. They had a special tool that did this. With the car in ACC (or on, but not running), you press both the lock and unlock buttons on the FOB and then you hear a honk of the horn. Then they take their special little tool and go to each tire and relearn the RTPM frequency to the car's control unit. At each tire, you'll hear another honk of the horn and on the last one, you hear two honk to indicate done. Then the PSI readings on the DIC will be accurate. The order you do this is LF, RF, RR, LR.
I just had this happen last week. It went to 20psi. I took the tire off (left rear) and took it to a certified goodyear runflat shop. They are the only ones that can work with the size and type of tire. It cost $27 to patch/balance.
My dealer does not have the right equipment to work with the large tires. Good luck.
Discount Tire can fix them just fine and for free (in my case).
I just had this happen last week. It went to 20psi. I took the tire off (left rear) and took it to a certified goodyear runflat shop. They are the only ones that can work with the size and type of tire. It cost $27 to patch/balance.
My dealer does not have the right equipment to work with the large tires. Good luck.
it is covered by the Goodyear tire warranty for the first year....read the Goodyear warranty card.
I read of someone who took a repair to tire shop and they chipped his wheel badly. So I went to chevy dlr after talking to the shop manager about my concern re wheel chip. Said they'd fix it if chipped. It did and they did on a separate day. Looks brand new. Cost $25 for tire repair. Plus tip for great service both times.
it is covered by the Goodyear tire warranty for the first year....read the Goodyear warranty card.
Mike
You sure? I called GM Customer Service and wanted to get that straight and they told me that repairing a tire that picked up a screw from the road was not covered in the 1-year warranty. They said that 1-year warranty only covers manufacturers workmanship, defects, flaws, and abnormal wear (but only if the alignment is not out of whack).
Road hazard issues were not covered (so they told me).
Road hazard issues were not covered (so they told me).
The Goodyear warranty for EMT (runflat tires) only includes a special 1 year or first 2/32nds treadwear, whichever occurs first, road hazard coverage - repair or replace tire for free at any Goodyear-authorized retailer. I took mine in with a huge bolt in the center of the tread to a Just Tires shop (a Goodyear retailer) and they fixed and rebalanced it for free. Not everyone knows about this special paragraph in the Goodyear warranty. Again, it is for the EMT tires only, not any other Goodyear model. The warranty card should have been delivered with your car. Mine wasn't, but a friend was good enough to fax it to me. I needed to talk to the store manager on the phone before I got there so he and I would be on the same wavelength regarding the coverage - his assistant manager knew nothing about it when I showed up the day before.
BTW, the GM warranty on the car covers tires but NOT road hazards, thus the possible misinformation from GM customer service.
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Had somewhat similar experience lat year on a C6 coupe I owned. Called Goodyear 800 # to find an authorized G/Y service shop near home. First shop examined tire, and said it had to be replaced out of my wallet. I didn't buy that story, so I checked with the 2nd shop which was only half mile down the street. 2nd shop checked it out and replaced the tire under G/Y warranty based on amount of tread wear. Bottom line? The 2nd shop saved me over $100, replaced tire the same day, and I was happily on my way!
FYI: Both G/Y authorized tire stores are well known in the Midwest and comepte directly with each other. The first shop will not get any business from me again because they either lied or didn't know what G/Y policy correctly. The 2nd shop is a national chain that has earned my trust and confidence for future tire/wheel service and sales.
If anyone wants the name of the first shop that tried to rip me off send a pm.
Goodyear said it wasn't covered under the factory warranty (which only covers defects, flaws, and treadwear... but no road hazard issues).
I got it fixed today at a local Goodyear store. And they reset the RTPM (remote tire pressure monitor) on all four corners (which is a fascinating process, I might add!).
Taking the tire along might not be enough as they are required to replace the RTPM and then you have "re-learn" it to the car. They had a special tool that did this. With the car in ACC (or on, but not running), you press both the lock and unlock buttons on the FOB and then you hear a honk of the horn. Then they take their special little tool and go to each tire and relearn the RTPM frequency to the car's control unit. At each tire, you'll hear another honk of the horn and on the last one, you hear two honk to indicate done. Then the PSI readings on the DIC will be accurate. The order you do this is LF, RF, RR, LR.
That is utter BS if the tire is under 1 year old and has less than 2/32's of an inch wear the tire is replaceable under the Goodyear warranty. They may require that you repair it if it's a small screw puncture and no cords are damaged. After 2/32's wear, if replacement is required, the tire will be prorated.
Mine was under 2/32's wear, I had a 3/8" lag bolt in the center of the tread which damaged cords. At first the warranty rep for Goodyear was saying they would repair, I kept insisting this would ruin the speed rating of the tire (which it does) and told them I had driven the tire 100 miles after it was flat. Just in case, while I was waiting for the Just Tires rep to dismount and inspect the tire, I called a rep at GM's 800 number and he told me if Goodyear didn't replace the tire then he would arrange replacement through a Chevy dealer.
The whole problem was resolved when, after dismounting, they found broken cords. The replacement cost me a total of $3.00
I hope this helps.
Here is a pic of the bolt that was in my tire:
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Last edited by Exterminator : 07-05-2006 at 09:52 PM.
It was the right rear tire. Both the rear tires have way more than 2/32nds wear on them (I've been having fun). No cords damaged... no total pressure loss... just a very tiny leak (6 psi in 48 hours).
It was the right rear tire. Both the rear tires have way more than 2/32nds wear on them (I've been having fun). No cords damaged... no total pressure loss... just a very tiny leak (6 psi in 48 hours).
Mine was the right rear also. The tire went completely flat in about 15 minutes. I don't think I would do any high speed runs on a patched tire run flat or no.
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