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Horrible customer service.

I bought a Dewitt’s Radiator back in 2011, it started to leak in 2014. I returned it and they repaired it. Now in 2022 it is leaking again so I returned it again ! I called and called, left messages after message with NO RETURN Call ! I finally got someone to escalate the issue after calling for 3 weeks and I got a call back from John. He said something in the car was causing the radiator to fail. He finally agreed to send me a new radiator as they could not repair the returned one but said they would not replace this one if it failed !

I would note that the radiator was installed and removed by a GM World Class certified Corvette Technician. If he can’t find an issue with the car who can.


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Z06 Tech Advisor
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It seems there may be some considerations on radiator providers. Why did you go with a dewitt's instead of AC Delco factory?
Because 3rd party ones are designed to have a higher flow volume so keeping temps down better over OEM one
But nothing new as seen other Corvette owners have bad quality with DeWitt radiators
 
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