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8 Posts
Discussion Starter · #1 ·
Horrible customer service.

I bought a Dewitt’s Radiator back in 2011, it started to leak in 2014. I returned it and they repaired it. Now in 2022 it is leaking again so I returned it again ! I called and called, left messages after message with NO RETURN Call ! I finally got someone to escalate the issue after calling for 3 weeks and I got a call back from John. He said something in the car was causing the radiator to fail. He finally agreed to send me a new radiator as they could not repair the returned one but said they would not replace this one if it failed !

I would note that the radiator was installed and removed by a GM World Class certified Corvette Technician. If he can’t find an issue with the car who can.

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