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MIDWAY CHEVROLET IN PHOENIX IS LOUSY!

Emailed Fleet on the internet, got a price quote, got a trade-in quote on my Firehawk, went to the dealer, bargained for 2.5 hours, made the deal with the salesman (Steven) and his director (Matt). As they were doing the paperwork, a steaming load in a bad suit came up and told me that his guys were not authorized to make the deal as it stood and I was going to have to pay an additional $5,600.....FIFTY SIX HUNDRED DOLLARS!!! I had the quote in writing and accepted the deal. I have reported them to the BBB and to the local newspapers. What a lousy dealership. I ended up buying at Van Chevrolety in Scottsdale from the Fleet Mgr, Todd Knudson. Todd was upfront (trade was a little low, but what-the hell) and did everything he said he'd do. Great experience with Van! midway blows!
 

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GlenBo,

Thanks for the report, here in dealer exp we want The Good The Bad And The Ugly. Sorry bout the bad but you came away with the good..............

:cheers: :cheers:
 

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Glen, I'm glad you ended up with Torch Red (I'm partial to it!).

I think some dealers think once a customer has picked out a car, they're gonna buy it no matter what. Lousy business practice, but unfortunately it probably works on unknowledgable folks:(


Our forum dealres treat customers right :)
 
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