The following is a VERY blan response from GM regarding possible oil consumption on the Z06:
From: Chevrolet Motor Division [mailto:[email protected]]
Sent: Thursday, March 22, 2001 6:38 AM
To: John Redal
Subject: Re: Talk to Chevy (Vehicle Question) (KMM2327922C0KM)
Dear Mr. Redal,
Thank you for your recent e-mail. We apologize for the delay in responding. We are currently
experiencing a very high volume of e-mail. There are no special policies or product recall
campaigns pertaining to this concern. GM does keep a technical database of customers concerns that
are investigated by the Dealer Technical Assistance Center. If the concerns are found to be a
defect in material or workmanship, a special policy or recall campaign is issued to address the
concern.
If this concern has been addressed in a Technical Service Bulletin, we would not have this
information at our disposal. Technical Service Bulletins are only supplied to the dealerships. GM
bulletins are intended for use by professional technicians. They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could
assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. Service Bulletins in no way
constitute a policy adjustment. If a condition is described, one should not assume that the
bulletin applies to your vehicle, or that your vehicle will have that condition. We suggest you see
your Chevrolet Dealer for information on whether your vehicle may benefit from the information. You
may purchase Technical Service Bulletins from our Publisher Helm, Inc. by visiting their website at
http://www.helminc.com.
If you have any other questions or comments, please contact the Customer Assistance Center at
1-800-222-1020 or continue using the e-mail system by addressing your e-mail to [email protected]
Sincerely,
Alex Nair
Customer Relationship Manager
GM Internet Response Center
Original message follows:
-------------------------
------------------------------------------------------------
Type of Request : Vehicle Question
Type of Response : EMAIL
Inquired Vehicle : Corvette
Comments :
I am a owner of a Z06. Although I only have 400 miles on it, and am not experiencing problems as of
yet, I am concerned about the excessive oil consumption I keep hearing about on various corvette
sites. What's the story? Does the Z have bad rings? Does GM have any plans to address this? If so,
what? Please let me know, for over 50k (out the door) I would like a answer, thanks.
---------------------------------
Email Address: [email protected]
From: Chevrolet Motor Division [mailto:[email protected]]
Sent: Thursday, March 22, 2001 6:38 AM
To: John Redal
Subject: Re: Talk to Chevy (Vehicle Question) (KMM2327922C0KM)
Dear Mr. Redal,
Thank you for your recent e-mail. We apologize for the delay in responding. We are currently
experiencing a very high volume of e-mail. There are no special policies or product recall
campaigns pertaining to this concern. GM does keep a technical database of customers concerns that
are investigated by the Dealer Technical Assistance Center. If the concerns are found to be a
defect in material or workmanship, a special policy or recall campaign is issued to address the
concern.
If this concern has been addressed in a Technical Service Bulletin, we would not have this
information at our disposal. Technical Service Bulletins are only supplied to the dealerships. GM
bulletins are intended for use by professional technicians. They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could
assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. Service Bulletins in no way
constitute a policy adjustment. If a condition is described, one should not assume that the
bulletin applies to your vehicle, or that your vehicle will have that condition. We suggest you see
your Chevrolet Dealer for information on whether your vehicle may benefit from the information. You
may purchase Technical Service Bulletins from our Publisher Helm, Inc. by visiting their website at
http://www.helminc.com.
If you have any other questions or comments, please contact the Customer Assistance Center at
1-800-222-1020 or continue using the e-mail system by addressing your e-mail to [email protected]
Sincerely,
Alex Nair
Customer Relationship Manager
GM Internet Response Center
Original message follows:
-------------------------
------------------------------------------------------------
Type of Request : Vehicle Question
Type of Response : EMAIL
Inquired Vehicle : Corvette
Comments :
I am a owner of a Z06. Although I only have 400 miles on it, and am not experiencing problems as of
yet, I am concerned about the excessive oil consumption I keep hearing about on various corvette
sites. What's the story? Does the Z have bad rings? Does GM have any plans to address this? If so,
what? Please let me know, for over 50k (out the door) I would like a answer, thanks.
---------------------------------
Email Address: [email protected]
