Thank you very for the other side of the coin, indeed your job has its trbls but don't forget when you leave the dealership at closing time you become a CUSTOMERof the world like all of us-no diff we all work hard for our money and want the most for our BUCKS
I can't begin to tell you the number of times I have tried to buy a car----and, trying to be considerate, I tell the salesperson that I am serious, yes I'll buy the car now (if we come to terms) and ask to be spared the bullshit and just give me a bottom line. I have NEVER had a salesman do that. There is always a ritual that seems to last at least 1-2hours. So unless you are a very unusual salesman, I don't think you have much to complain about. It may be that 99% of other salespeople ruin it for you--so take it up with them. The day I go into a dealer and find such a person is the day I'll come back and apologize. By the way I am NOT talking about our supporting dealers. They are up front and don't do the "ritual" I have a lot more to say on this, but why bother.
You are probably right. There are a lot of
a**holes and/or jerks out there buying cars.
However, there's a ton of super polite, nice
eager buyers out there too. You just got to
grin and bear it and have fun selling. When the fun stops ...its time to move on down the road. An unhappy salesperson may look another line of income.
Take it easy; not every potential buyer is a horrible person who has only one set of objectives...to lie to you, deceive your dealership, run away from the salesperson who is approaching and then complain to the sales manager. Also, please understand...this is a Z06 Corvette forum. If I want to purchase a Z06 Corvette I certainly am not going to walk around your lot looking for a car and a salesman to assist me. With all of your experience (limited to 2 years)how many Z06 Corvettes have you sold? With 60 salespeople in your dealership and not counting the one that you are buying for yourself I doubt that many. I would venture a statement: if the entire sales staff of your dealership was placed into a room and given a test of knowledge (no cheating) on the Z06 Corvette (2001 or 2002), I would be surprized if the median score of the dealership was above 45. Give that same test to the members of this forum. See what I mean!?
The average Z06 buyer knows more about their purchase than the salesperson who is approaching.
You are obviously not the normal automobile salesperson and for that I commend you. Therefore stop putting yourself into the same "mind-set" as most auto salespeople. Start prospecting for customers like US; not the man or woman looking for a Chevy Venture for the wife and kids or the Malibu at $50 over invoice. I have purchased 12 Corvettes over the years and more high performance cars than YOU could name and never once had a problem with a salesperson.
I did not need to be sold; I simply needed to be assisted in a professional manner.
If I am ever in Arizona and am need of a car from your dealership I promise you that you won't find me walking around your lot looking for a Electron Blue Z06 Corvette. I am buying a $50,000+ automobile, not a wicker chair for my sunroom or a lounge for the pool.
By the way....I have been in sales for over 34 years and "a customer is a customer" no matter what one sells.
We could use your knowledge on the forum and it will not do us any good whatsoever if we "make you sick".
Well bluefox, why don't you get your dealership to start us off on the right foot by offering support to the Z06Vette.com forum. Then, give forum members 1k off sticker and provide commendable service to our users.
At this point, look back and realize you are now in the same league as the supporting dealers on this site and the CF.
To this day, I have meet with one, let me repeat that ONE respectable salesman; the salesman that I am buying my ZO6 from.
When I got to dealer and tell thesalesman thatI am just looking, they see the way that I am dressed and start pestering me. Out o courtesy,I give them my name and number so that they have it in their database. I specifically tell them not to call, and not one week pases and I am recieving weekly phone calls about this Corvette that just came off ofthe truck and this other Corvette that they are expecting in a week. To tell you the truth, these salesmen really PISS me off. This type of behavior has driven me away from many dealerships.
I have also visited other dealers that straight up lie to every single customer, especially when it comes to Corvettes. Case in point, Dealer X supposedely sells Corvette fo MSRP, I visit the dealership and I find a $7000 mark-up, that's right SEVEN THOUSAND DOLLARS above MSRP, beside the original window sticker. This sticker says that car has, and I quote " clear-coat paint, dent protectors, and pin-sripes." Now, the clear-coat is staight up BULLSHIT the dent protectors are, get this, the body side moldings; which were already being charged on the original window sticker, and when I questioned the DUMBASS about the pinstripes, he started stuttering and evntually told me that they were not put on yet. I then asked him " Why they wre charging for something that wasn't even put on the car yet?" He was still baffeled. Both the Corvette and the [DUMBASS SALESMAN[/b] are stil at the dealer, waiting for some ignorant asshole to come by and eventualy by out. /phpBB/images/smiles/icon_frown.gif /phpBB/images/smiles/icon_frown.gif /phpBB/images/smiles/icon_frown.gif /phpBB/images/smiles/icon_frown.gif /phpBB/images/smiles/icon_frown.gif /phpBB/images/smiles/icon_frown.gif
I agree with you 100% Frank,
but, like a good woman, a good salesman is hard to find. /phpBB/images/smiles/icon_biggrin.gif /phpBB/images/smiles/icon_biggrin.gif
I've found mine, salesman that is, and I am sticking with him. /phpBB/images/smiles/icon_smile.gif /phpBB/images/smiles/icon_smile.gif /phpBB/images/smiles/icon_biggrin.gif /phpBB/images/smiles/icon_smile.gif /phpBB/images/smiles/icon_smile.gif
Why doesn't this salesman say which dealer he ir from, so that we can see if he is the REAL DEAL? /phpBB/images/smiles/icon_lol.gif
Bought my car from a supporting dealer on the "Other" Forum. He was professional, to the point, and honest. Also gave service above what I would expect. I tried to act the same. I refuse to do it any other way.
I guess I'm not one of those jerks. (I know there are a lot out there)
Bluefox--Me thinks you need to find another profession. I know the general public (customers) can be a real pain for any business. However, these potential customers you have had problems with may also have something to say about their previous experiences w/ car salesmen. How many of you here have gone in to a dealership and CLEARLY told them "Give me your best number right off the bat." No bullshit...don't bring me your "boss" to glad hand me and say, "if we knock another 500 off, will that do it?" Then have the balls to disappear again only to return w/ the sales mgr who trys to grease me again...and again knock a few hundred off...wait, not done yet...hot damn, guess who you bring me next, God himself, the GENERAL MANAGER. Wow, I should feel blessed to meet someone of his stature. It's crap like this that makes the car buyer suspicious of your good intent. I guess salesmen can play these games w/ novice buyers and be very successful. I'm an old dude...bought way too many cars over the years and when I tell a salesman I don't want any b.s.---just your best #, I fail to understand why this seems so difficult for someone to comprehend. I suspect a lot of others have experienced exactly this situation. I have a realy beaut of a story along these lines on my last Supra purchase...way too funny but it's also way past my bedtime.